Some great questions to ask your service company

• Tell me what you know about this ……. Brand of unit/control system?
• What are the things that normally fail on this …… brand of system?
• What would be the cost to fix this type of problem?

We don’t believe that every system needs to be replaced and with our out the box thinking we work with you to not only find the right fix but also with in your budget too,

We can come out to your home or office to deliver exceptional service experience from first contact to after sales support including system updates and improvements or if you are just after technical support with over the phone, YouTube videos and product information we can deliver this too.

When is come to service at Air Con Solutions we think it’s the little things that really make the difference.

The Air Con Solutions difference promise to you is.

• We will make call you with 24 hours of your first contact.
• We will give you a 1 hour window for bookings so you can plan you day around your repair
• We will send you a SMS when we are on our way to your address with the service technician expected time of arrival
• We will be in uniform
• The technician will greet you are the door and supply his business card for peace of mind with the technician’s name that matches the SMS you have received
• We will take off our boots when entering your home (where it is safe to do so)
• We will outline works, costs and seek your approval as required
• We will offer you payment options that suits you. either Visa, Mastercard (fees do apply) EFT or Bpay
• We will follow update after the visit to ensure that service call went well and if there is any feedback

We repair:

• Wall split services and maintenance
• Ducted unit services and maintenance
• Zoning systems